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Background Checks

Criminal Record Check

A criminal record check is a name-based search of the national repository of criminal convictions. Criminal record checks are typically processed within three business days online and 10 business days in-person.

Vulnerable Sector Check

A vulnerable sector check is a special type of criminal record check required for situations where the applicant will be in a position of trust or authority over children, the elderly, the disabled, or another vulnerable group. A vulnerable sector check involves a name-based search of the national repository of criminal convictions, a search of locally held convictions at the Gananoque Police Service and a query of the pardoned sex-offender database.

As a result of a directive issued by the Public Safety Minister, the RCMP recently made enhancements to the Canadian Police Information Centre (CPIC) system to ensure that an unreported name change would not allow a pardoned sexual offender to avoid being identified through a vulnerable sector query. In some cases applicants may be required to submit their fingerprints if there is a possible match based on either name or a combination of gender and date of birth to a pardoned sex offender record. Applicants with a potential match will be notified by the Gananoque Police Service and requested to attend the Gananoque Police Service to have their prints taken. There is no additional charge for the taking of fingerprints for volunteer organizations, however, there is a $25 fee collected by the Gananoque Police on behalf of the RCMP and forwarded to the Receiver General for all non-volunteer fingerprint submissions. Visit http://www.rcmp-grc.gc.ca/en/criminal-record-and-vulnerable-sector-checks for more information on the changes. You should allow a minimum of two weeks for processing of a vulnerable sector check.

For more information on Police Record Checks in Ontario, including disclosure, and your rights, click here


Gananoque Police Service is pleased to partner with myBackCheck.com to provide an online method to obtain criminal record checks. While a record check can still be obtained by visiting the Emergency Services Building at 340 Herbert Street, we believe you will find the online service faster and more convenient. The online check is performed by the Gananoque Police Service, but rather than wait 10 days for a paper response, myBackCheck.com sends the results to you electronically, normally within one to three business days. These can be shared by you electronically. The online service at myBackCheck.com is secure, safe, fast and easy:

  • Step 1 - Click on the "Sterling Backcheck" link below, and login or set up an account.

  • Step 2 - Select and order the type of criminal record check you require.

  • Step 3 - Results of the search of the National Repository of Criminal Records and relevant locally held information will be provided directly within your myBackCheck.com account. These results can be shared by you online.

  • Please Note: Refunds will not be provided once the background check has been processed.

  • If Applicable: Results of the pardoned sex-offender search will be sent to you via direct email from Gananoque Police Service

  • If Applicable: Certificate requests will be sent via regular mail to the residence information provided within your myBackCheck.com account

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Click here to go to myBackCheck.net


The cost of fingerprinting is included in the application fee. With the exception of taking of fingerprints for a volunteer organization, a $25 fee must be paid when your fingerprints are taken. Gananoque Police Service is required to remit this fee to the Receiver General of Canada.

Fingerprints are done by appointment only. For more information on fingerprints, please click on the Fingerprints tab, or Click here.


The fees for criminal records checks, including vulnerable sector checks, are:

  • Standard Criminal Records Check: $35.00

  • Criminal Records Check with Certificate: $55.00

  • Standard Vulnerable Criminal Records Check: $35.00

  • Vulnerable Criminal Records Check with Certificate: $55.00

Volunteer organization must be a registered volunteer organization with Gananoque Police Service. You may register your organization with myBackCheck.com by entering their website. An additional $25 fee must be paid if you are required to submit your fingerprints to complete a criminal record check for any purpose other than volunteering with an organization. This fee is payable when your fingerprints are taken. Gananoque Police Services is required to remit this fee to the Receiver General of Canada.

Information Required

In order to have a Background Check processed in person at Gananoque Police Service, you must be a resident of Gananoque, that is, you must live within the Gates of Gananoque. Otherwise you must have your Background Check completed at the Police Service whose jurisdiction you reside in.

Please note: Due to changes imposed by the new Police Criminal Record Check Reform Act, effective November 1st 2018 we will no longer accept and process police record checks for persons under 18 years of age UNLESS applying for a position with a government employer (federal, provincial or municipal)

  1. The applicant must provide two pieces of valid (not expired) identification that confirms the applicants; name, date of birth and address.

  2. You must bring a copy of your birth certificate.

  3. One piece of identification must include a photo.

Health Cards are NOT ACCEPTED (Health Cards and Numbers Control Act, 1991 section 2.2(1)).

Acceptable Photo Identification:
  • Drivers Licence

  • Government Employment Card

  • Military Employment Card

  • Age of Majority Card

  • Canadian Citizenship Card (up-to date)

  • Indian Status Card

  • International Student Card

  • Passport

  • Permanent Resident Card

  • Possession-Acquisition Licence (PAL)

  • Canadian National Institute for the Blind (CNIB Card)

Acceptable Non- Photo Identification:
  • Birth Certificate

  • Baptismal Certificate

  • Hunting Licence

  • Fishing Licence

  • Outdoors Card

  • Hospital Card

  • Immigration Papers

Gananoque Police Service
340 Herbert Street
Gananoque, Ontario
613-382-4422 or 613-382-4509
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Gananoque Police Service
All Rights Reserved.